Salesforce Practice

Salesforce, done properly.

Nineteen years of enterprise delivery, certified expertise

Implementation, migration, integration and ongoing support — delivered by someone who has cleaned up enough failed projects to know exactly how they go wrong. You work directly with the person doing the work. No account managers, no generic playbooks.

What We Do

Core service lines

Senior-level Salesforce expertise across the full lifecycle — from blueprint to go-live to ongoing support.

01

Salesforce Implementation

End-to-end setup and configuration of Salesforce — Sales Cloud, Service Cloud, and custom objects tailored to how your business actually operates.

02

Data Migration

Migrate legacy CRM, spreadsheets, and databases into Salesforce with careful mapping, cleansing, deduplication, and validation — no data left behind.

03

Admin & Support

Ongoing Salesforce administration — user management, automation, reports and dashboards, and ongoing fixes as your org evolves.

04

Integrations

Connect Salesforce to the rest of your tech stack — APIs, middleware, and third-party tools — so data flows cleanly between systems.

05

Field Service & Operations

Implement and configure Salesforce Field Service — scheduling, dispatching, work orders, and mobile workforce management tailored to your service operations.

06

CRM Analytics

Design and deploy CRM Analytics dashboards and datasets — turning your Salesforce data into actionable intelligence for sales, service, and ops teams.

Why XentricIT

Nineteen years of enterprise delivery

Certified, and still hands-on Salesforce certified with nearly two decades of enterprise IT delivery behind me — and still doing the configuration, not just drawing the diagrams.
You talk to whoever does the work No account managers in between, no handover to an offshore team after the pitch. The person you brief is the person building it.
Migration is the hard part Most Salesforce projects fail on the data, not the configuration. Mapping, cleansing, deduplication and validation get treated as the main event.
Built to be maintained A clean architecture your next admin can understand, documented as it is built — not a clever structure only its author can safely change.
Our Tools

Built from the work itself

Two products that came out of doing this for years — the Salesforce data jobs clients kept needing, turned into something that just runs.

Got a Salesforce project in mind?

Whether it's a first implementation, a migration you're nervous about, or an org that has drifted — describe it and you'll get a straight assessment, including when it isn't worth doing.